The SEG Nonprofit Blog

Creating a High Performing Team that Wants to Stay Together
Thursday, November 29, 2018

Creating a High Performing Team that Wants to Stay Together

Is keeping a team together the newest top competency in these times? We think so.

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Saying thank you. Really saying thank you!
Thursday, December 14, 2017

Saying thank you. Really saying thank you!

It’s the holiday season and time for many reasons to say heartfelt appreciation to your supporters. How is it going?

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United Way Centraide Northeast Ontario: Forging Shared Value Partnerships
Thursday, November 09, 2017

United Way Centraide Northeast Ontario: Forging Shared Value Partnerships

New Partnerships Bring Year-round Awareness and Services Across the Region.
Success came quickly when United Way decided a different approach was essential. “Overnight we became determined to operate with a “Relationship First” approach, seeking conversations with like minded organizations. Before long we created opportunities based solely on pairing the new partner’s intent with ours.” Along the way, I’ve not asked for a gift in any of the new conversations and partnerships. We decide what we can do together and figure out what it will cost. When we started this approach, people were confused why we were calling them. Now, I’m the one getting calls from people new to us who have interest in working together,” said Michael Cullen, Executive Director.

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The Importance of Co-creating with Supporters
Monday, November 06, 2017

The Importance of Co-creating with Supporters

A profound path to relevance occurs when you involve your stakeholder in bringing about the experience they most prefer. The traditional United Way gathers feedback from participants at events or processes, retreats into the office ‘laboratory’, tweaks the activity into an updated version, and hopes the stakeholder likes the new version as it’s rolled out again. The more relevant path for all involved is when the event, process, or activity is co-created with the stakeholders involved.

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Can your bus make it up that hill?
Thursday, December 08, 2016

Can your bus make it up that hill?

My favorite NFL team is the New England Patriots. Outside of New England, many are tired of the fact and the ways they consistently win, but win they do. One crucial discipline of their leadership is that they fall in ‘like’ with their players, not in love. This approach allows them to make sometimes hard decisions about which players to keep and not. The team’s objectives are bigger than any team member. They are equally adept at evaluating players cut by other teams and turn them into key contributors of their own. Not counting injuries, they annually ‘turnover’ 25% of the team, always with an eye to get better.

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Any manager can add, great managers can subtract!
Friday, November 18, 2016

Any manager can add, great managers can subtract!

I’m a terrible manager of clothing. Not the style of clothing, the quantity. My closet and dresser are full of clothes of varied size, age, and sentimentality. I admire people (and I’ve only met a few) who reduce their clothing inventory as easily as they add to it. They say, ‘Why hold onto the smaller size if you’re not trying to fit into them?’ ‘Why keep the stained sweatshirt of your favorite team when you have two others?’ ‘Why keep a dress you’ll not wear again?’

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Do your behaviors match your goals?
Friday, November 04, 2016

Do your behaviors match your goals?

Vacation! Time to relax and get away from work. That’s your goal. The money is committed, hotels booked, clothes packed. See ya! - - - - Vacation's over. Did you relax? Are you among the many who lament ‘the vacation’s over and now I really need one’?

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Does achieving your success metrics make you successful?
Friday, October 21, 2016

Does achieving your success metrics make you successful?

The Hummer (the big gas guzzling SUV) is often viewed as much more vehicle than anyone needs, at least in its scratch-free and clean condition. Unless you use it for off-road pursuits, it belies a desire for image and success, or at least to feel safer on the road than anyone else.

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Are your volunteers supporting the same mission as you?
Friday, October 07, 2016

Are your volunteers supporting the same mission as you?

Ever watch a foot race on television, as in track events at the Olympics? While the runners begin together they soon spread out across the course. They move at varying speeds – some sprint to the front, and others start slow – they get caught in packs, they falter, and so on.

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Don't drive tweaks, drive change! Part 3
Friday, August 19, 2016

Don't drive tweaks, drive change! Part 3

Ever been on a vacation where you did too much? You tried to do too many things and it hampered your ability to enjoy the experience. What’s the work equivalent? The bosses and team have confirmed the need to make changes to produce better results. You’re given new roles, and even been given special training. You’re excited, and then you find out that all the things currently on your plate will stay. Good luck maximizing the experience! So why do managers hesitate to clear the way to ensure maximum focus on the new approach? I have three observations of this moment and approaches leaders take to put change into motion:

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Don't drive tweaks, drive change! Post 2
Friday, August 05, 2016

Don't drive tweaks, drive change! Post 2

My wife is a trained chef. This training has helped her understand the chemistry of food and to create meals out of disparate leftovers that the untrained (me) would never envision. This is a reason that when two people read from the same recipe, they both know what to do, but the trained chef knows how to do it. There’s a difference. At work, strategic and operational plans are great at telling us what to do but strong leaders help us also know how to succeed. Tweaking managers often spend little time on the ‘how’. I have three observations of the moments when initiatives stall, and the approaches strong leaders take to put change into motion:

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Don’t drive tweaks, drive change! Post 1
Friday, July 22, 2016

Don’t drive tweaks, drive change! Post 1

Ever been in this situation? 1: Your organization is not successful. 2: Everyone agrees. 3: A plan is made. 4: Tweaks (not change) occur. 5: Your organization is still not successful.

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Tim’s breadth and depth of experience as an executive leader in the United Way movement provide him with a deep understanding of the issues, needs and challenges. He provides excellent advice in equipping organizations for meaningful change, and customizing his services to ensure that real change is possible.


Marilyn Friedmann

Friedmann Strategic Consulting

United Way Centraide Northeast Ontario: Forging Shared Value Partnerships

New Partnerships Bring Year-round Awareness and Services Across the Region.

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